FAQ - Frequently Asked Questions

  1. How do I become a child sponsor? What will I receive?
  2. How do the children get support and who looks after them?
  3. How long does child sponsorship last?
  4. 4. How are children selected for our sponsorship programmes?
  5. How can I be sure the money goes straight to my sponsored child/ or the cause I choose to sponsor?
  6. How do we monitor children’s improvement?
  7. Can I write to my sponsored child? What happens to messages I send?
  8. Can I send gifts?
  9. What happens if I cannot continue as a sponsor?
  10. Why is FANOS different from other child sponsorship charities?
  11. Apart from the sponsorship programme, are there any other programmes FANOS runs which also support the children?



1. How do I become a child sponsor? What will
I receive?

To become a child sponsor with FANOS you can either follow the online instructions and complete the online sponsorship form and a direct debit form, or you can print off the hard copy of the sponsorship form, fill in your details and post it to us.

Once we receive your details you will be added to our sponsors list, and after receiving the 1st monthly payment of your contribution, we will send you the information pack including the details and a photo of your sponsored child. Then every six months you will get an update about your sponsored child’s welfare and progress at school in a form of the school report, a photo, a letter from the child or the Social Worker.


2. How do the children get support and who looks after them?

FANOS aims to help mainly the most vulnerable orphaned children from the streets with no one to care for them. The child sponsorship programme firstly ensures that a child in need is placed in a suitable family by finding either any remaining relatives the child may have, or any guardian family who would be willing to look after the child and provide a safe home for them. The monthly sponsorship payments help the child and his/her guardian family to be able to live in decent living conditions, ensuring the child is fed, looked after, is able to go to school,  and in general,  has a healthy upbringing. This is regularly monitored by our Social Workers in Ethiopia.

The full sponsorship of just £15 per month goes directly to the child (their guardians) and the amount is allocated as follows:

a) £10 per month will go directly to your sponsored child’s guardians to pay towards their house rent, food, the child’s medical expenses, essential clothing, school materials (registration fee, books, stationery) and travel costs.

b) £5 per month is saved for the following:

- Around 50% of the savings will be used to buy the child’s school uniform + shoes in August each year, and as an emergency fund (for extra medical expenses, extra food during festive seasons, re-location expenses and others).

- The remaining amount will be saved in the child's new Bank Account and which he/she will be able to use after the age of 18 to start their adult lives.


3. How long does sponsorship last?

Anyone who decides to become a child sponsor is making a real difference to a child’s future and for this we are very grateful. The main aim of child sponsorship is to provide basic welfare and education for children in need and turn them into successful, self-reliant young people who are then able to look after themselves rather than drifting back onto the streets.

There isn’t a limit on how long a child sponsorship has to last. Undoubtedly, we would like for any child sponsorship to last as long as possible, ideally until the child turns 18 years of age when they can become self-reliant.


4.
How do we select children for our programmes?

We aim to support the most underprivileged orphaned children from the streets with no one to care for them.
We select children for our sponsorship and other programmes through:

a)    other child-oriented charitable organizations in Ethiopia that we work with
b)    FANOS’ branch in Addis Ababa. Our Social Workers are witnessing on a daily basis the large number of desperate children hoping for a sponsor who could change their lives.  Once the Social Worker assesses a child, they will present the child’s profile to the Trustees in London who will make a decision on whether this child can be placed on any of FANOS’ programmes.


5.
How can I be sure the money goes straight to my sponsored child/ or the cause I choose to sponsor?

You can be absolutely sure that the money you donate goes straight to your sponsored child or the cause you chose to sponsor. We closely monitor children’s payments with our key workers every month. When children and their guardians come to collect their sponsorship payments each month from our Social Workers, the guardians receiving the payment will be asked to sign a payment receipt form. The form with the details of all the children on the sponsorship programme, together with the signatures from the guardians confirming the receipt of payments, is then scanned, and emailed to our office in London.

All our funds which are being sent to Ethiopia are strictly monitored and managed by the management ensuring they are correctly allocated to the right projects.


6.
How do we monitor children’s improvement?

We have volunteers and field workers who visit and monitor our children at least once a month. When FANOS’ children and their guardians come to collect their sponsorship payments every month from our key workers in Ethiopia, children are required to show their school book with their attendance and grades to ensure that they are attending school and do their school work. If the children are found not to be attending a school or falling behind in their education, the field workers will try to find out if there are any issues or obstacles preventing the children from attending the school or doing well, and resolve it.

The workers send a monthly children report including the detailed list of the sponsorship payments received by children’s guardians with their signatures, to the London Committee. Further quarterly reports are also prepared by the field workers and sent to FANOS’ Head office in London. Based on the quarterly report, we evaluate children’s conditions and a follow up on any measures which need to be taken.

Furthermore, each year during the school holidays, FANOS organises in Addis Ababa, The Annual FANOS’ Children Ceremony event. This event is specifically designed for FANOS’ children and their guardians in order to celebrate and review children’s school results and progress. One of our Trustees from London, Tewodros Kebede travels to Ethiopia to manage this event. Tewodros takes this opportunity to meet and talk to the children who have not been doing very well at school, in order to find out why and if they need an extra support.


7.
Can I write to my sponsored child? What happens to messages I send?

Absolutely.  We would like to strongly encourage our sponsors to write letters and exchange photos with the sponsored children as this creates a unique bond between a sponsor and a child. It also motivates the child to do well at school and improves their morale.

Any letters or gifts intended to be sent to the children in Ethiopia are coordinated by FANOS’ Head Office in London. In line with the Data Protection and Child Protection Act we will not be able to give out children’s contact details. Therefore, if you would like to send a letter to your sponsored child, please post it to our London office at the following address:

FANOS
c/o HCD CIC,
62 Beechwood Road,
London E8 3DY
United Kingdom

We will then post it on your behalf to our FANOS’ branch in Ethiopia for our Social Workers to pass your letter to the child.


8.Can I send gifts?

Absolutely.  It is a lovely gesture of a sponsor to send any gift to their sponsored child and we would be very happy to receive it and give it to the child. Similarly, like with sending letters, FANOS’ Head Office in London will need to coordinate the distribution of gifts as we cannot give out children’s contact details.

If you would like to send a gift, please post it to our London office at the following address:
FANOS
c/o HCD CIC,
62 Beechwood Road,
London E8 3DY
United Kingdom

We will then post it on your behalf to our FANOS’ branch in Ethiopia for our Social Workers to pass your gift to the child.


9.
What happens if I cannot continue as a sponsor?

Undoubtedly, we would like for any child sponsorship to last as long as possible, ideally until the child turns 18 years of age. However, we appreciate that there may be a time when a sponsor, for any reason, cannot afford to carry on and will want to stop the monthly sponsorship payments, and we understand. The only thing we would like to ask any sponsor in this position is to contact us as early as possible and provide at least 2-3 months notice, so we can find a new sponsor for the child without affecting their everyday routine.

If the sponsor would like to return to FANOS after some time and become a child sponsor again, we would be more than happy to welcome them back. Although we cannot guarantee that the sponsor will be able to support the same child they were sponsoring in the past, but we are happy to provide them with information about the child’s wellbeing.


10.
Why is FANOS different from other child sponsorship charities?

FANOS is a small charity organisation passionately devoted for over 12 years to helping the most vulnerable children from the streets, ensuring they receive education and secure home environment which will enable them to improve their futures. FANOS keeps its administration costs extremely low thanks to the valuable help of volunteers, key workers and trustees. Sponsors and donors can be assured that 100% of their sponsorship donations go directly to the children, no hidden costs.


11.
Apart from the sponsorship programme, are there any other programmes FANOS runs which also support the children?

The other programmes run by FANOS which also provide vital services to children in need are:

- Back to School programme -  focuses on helping children with their schooling costs without which they will not be admitted to school
- ICT/ Book Project – provides libraries and schools in Ethiopia outside the Capital city with educational materials such as school books & computers
- Housing Project – helps children and their families to live in better housing conditions. It helps to pay for any associated costs such as repair of leaking roof, resurfacing floor or building lavatories.
- Children Community Centre – this is a future project FANOS is aiming to accomplish in the next few years. It is intended to be a safe place for children in need to have somewhere to go and play, read, learn how to use computers, wash but mainly establish relationship with other children and our key workers.